Category: AI News

Kore ai Announces a Conversational AI Platform for the Midmarket Organizations can create foundation models as a base for the AI systems to perform multiple tasks. Foundation models are AI neural networks or machine learning models that have been trained on large quantities of data. They can perform many tasks, such as text translation, ChatGPT…

How AI Chatbots Are Improving Customer Service SearchGPT aims to elevate search queries with “timely answers” from across the internet, as well as the ability to ask follow-up questions. The temporary prototype is currently only available to a small group of users and its publisher partners, like The Atlantic, for testing and feedback. OpenAI is…

AI In the Contact Center: 5 Starting Points Intelligent call routing tools can analyze previous call histories, behavioral data, and even customer personalities, to determine the best strategy for handling calls. A powerful contact center built for Microsoft Teams should already give you access to a range of routing configuration tools and options. These routing…

Conversational AI revolutionizes the customer experience landscape Ensuring responsible data privacy management is paramount, as educational institutions handle sensitive information about students. Transparent communication with students and their parents regarding the use of AI technologies is essential to build trust and address any concerns related to data security. You can foun additiona information about ai…

Narwal Freo Z Ultra review: A high-quality space age robot vacuum If you want to bet on American sports and need guidance, Leans.ai may be for you. This betting bot primarily focuses on predictions for popular U.S.-based sports like American football, the NBA, baseball, the NHL, and more. According to the tool’s calculations, Leans.ai has…

Is AI the Silver Bullet for Contact Centers? Unpacking the Myths and Realities While automation can and should be optimized any and everywhere it can, AI is just not there yet for more complicated tasks. The generative AI features of the platform can assist agents with real-time suggestions and automate repetitive tasks. Notable abilities include…